National UK Delivery

We strive to despatch most orders on the day they are received.  However, any order received after 2.30 p.m. will probably be despatched on the following working day.

During peak times, such as Christmas, Easter, Mother's Day, Father's day etc., we will attempt to despatch all orders within 48 hrs of receipt.

Our orders are despatched via City Link, Parcelforce and Royal Mail and a signature is required upon delivery. 

Although most orders despatched via City Link or Parcelforce will be delivered on the following working day,  we do use a 48 hr service so please allow two working days before alerting us to non delivery. Orders despatched via Royal Mail (fairy garden miniatures) may take up to 4 working days for delivery.

PLEASE NOTE:  Parcels can never be left inside wheelie bins no matter how secure you consider this to be.  

Local Collection Option

If you would like to arrange personal collection from Tilbrook then please choose the 'Customer Collection' option at the checkout.  
Please phone    to arrange a suitable collection time.

Returns and Refunds

If there is a fault with the delivered goods, or an error made with your  payment, we will promptly, and as the circumstances demand, replace the goods or make a refund.  Refunds will only be made to the original payee.

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